01Who is responsible
9 Degrees East Limited is the controller of personal data collected through this website. You can reach us at tomfox@9degreeseast.com.
- Company9 Degrees East Limited
- Registered inEngland and Wales
- Company number11587380
- Registered office
- VAT number
- ICO registration
- Emailtomfox@9degreeseast.com
02What we collect
When you contact us
If you use the contact form or email us, we receive what you send: your name, email address, and anything else you choose to share, such as your organisation, type of enquiry, the fuels involved and your message.
When you browse
Like any website, our hosting provider records basic technical information when pages are requested, such as your IP address, browser type and the pages visited, to deliver the site and keep it secure.
Our pages also load fonts from Google Fonts and code libraries from public code services (jsDelivr and cdnjs). To do this, your browser connects to those services, which receive your IP address.
We use Cloudflare Web Analytics to count visits and see which pages are read. It does not use cookies or store anything on your device, and does not track you across other websites. It records information such as the page visited, the referring site, your browser type and approximate country.
What we do not do
We do not use advertising or tracking cookies, we do not build profiles, and we do not sell personal data.
03Why we use it
- To reply to your enquiry and, if you wish, to discuss working together. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
- To run and secure the website, and to understand in aggregate how it is used. Our lawful basis is our legitimate interest in operating a reliable, secure and useful site.
- To meet legal obligations, for example keeping business records.
05International transfers
Some of these providers are based in, or process data in, the United States. Where personal data leaves the UK, we rely on the safeguards UK law provides, such as the UK–US data bridge for certified providers or the UK International Data Transfer Addendum.
06How long we keep it
We keep enquiries for as long as needed to respond and follow up, and for up to two years after our last contact, unless we go on to work together, in which case we keep records for as long as the law requires. Hosting logs are kept by our hosting provider for a limited period under its own policies.
07Your rights
Under UK data protection law you can ask us to: access the personal data we hold about you; correct it; delete it; restrict or object to how we use it; or give it to you in a portable format. To make a request, email tomfox@9degreeseast.com. We will reply within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
09Changes to this notice
We may update this notice; the date at the top shows the latest version.